AI front desk built for dental practices — answers calls, fills recalls, reduces no-shows 24/7.
AI SMS that responds in under 30 seconds, handles two-way conversation, and converts texters into booked patients — 24/7.
Meet patients where they prefer to communicate — their texts. Our AI responds instantly to SMS inquiries, answers questions about procedures and insurance, and automatically books appointments. No more missed messages or multi-hour response delays that cost you patients.
78% of consumers prefer texting businesses over calling. For dental patients — busy professionals and parents juggling schedules — texting is the path of least resistance. They'll reach out to three practices and book with the first one that responds. Without AI, that's rarely you.
Our AI SMS doesn't send generic auto-replies. It has actual conversations — understanding whether someone needs an emergency extraction or a routine cleaning, providing insurance verification guidance, explaining the difference between a crown and an onlay, and guiding each patient naturally toward booking based on their unique situation.
That 9 PM text asking "do you take Delta Dental?" Without AI, it sits until morning and they've already booked elsewhere. With AI, they're confirmed before they put their phone down. Text-to-booking conversion goes from 15% to 52% — same traffic, far more revenue.
Features
Leads get a response in under 30 seconds — before they contact your competitor. Buying intent is highest immediately after inquiry.
Automated confirmation and reminder texts reduce no-shows by up to 40%. Patients confirm, reschedule, or ask questions and AI handles it all.
Not auto-replies — real AI conversations. Understands questions, answers accurately, and guides toward booking naturally.
Patients can text photos of dental concerns for triage. AI acknowledges receipt, asks relevant questions, and schedules the appropriate appointment type.
Patients book appointments entirely via text. AI checks availability, offers times, confirms booking — no phone call or website visit needed.
Messages customized with patient name, procedure, and appointment details. Feels personal, not automated — because it actually is personal.
Real conversation flow — from inquiry to booked in under 2 minutes
The Process
Patient texts your dental office number with a question, booking request, or photo. AI receives it instantly, no matter the time.
Natural language processing identifies intent. Insurance question? Emergency situation? Ready to schedule a cleaning? AI knows how to respond appropriately.
AI sends a personalized, helpful response in under 30 seconds. Continues the conversation naturally until the patient's need is met or booking is complete.
Appointment booked directly into your system. Patient gets confirmation text. You get notification. No staff time required.
Real Scenarios
A patient texts "Do you accept Cigna PPO?" at 9 PM. AI responds instantly confirming your accepted plans, answers their follow-up questions about coverage for crowns, and books a new patient exam — before they've opened a competitor's page.
A patient texts a photo of a chipped front tooth asking what to do. AI acknowledges immediately, asks if there's pain or bleeding, and schedules a same-day emergency appointment for your team to assess.
Patient texts back "I need to move my Thursday cleaning." AI shows available hygiene slots, patient selects, appointment moved automatically — all without touching your schedule manually.
Compare
Client Results
“We used to get texts and respond hours later — by then they'd scheduled with another dentist. Now AI responds in seconds. Our text-to-booking rate went from 12% to 48%. It's a 24/7 scheduling machine.”
“AI appointment reminders changed everything. Patients get a text 48 hours before, then 2 hours before. If they can't make it, AI reschedules automatically. No-shows dropped 42%.”
“Patients text us photos of cracked teeth and swollen gums all the time. AI acknowledges immediately, asks the right triage questions, and schedules emergency visits. We capture 3x more urgent cases now.”
Everything you need to know before getting started.
Auto-replies send the same canned message to everyone. AI SMS has actual conversations — understanding questions, providing specific answers, and guiding each patient toward booking based on their unique situation. It's the difference between "Thanks for your message" and actually helping.
Yes. AI is trained on dental procedures and can discuss cleanings, crowns, implants, veneers, Invisalign, root canals, and more. It provides accurate information, explains what to expect, discusses insurance coverage, and knows when to recommend an in-person exam for clinical assessment.
AI handles it all. Patients can text to confirm, reschedule, or cancel. AI checks your live availability, offers alternative times, and updates your calendar automatically. You can set cancellation policies that AI enforces consistently.
Absolutely. All messages are encrypted and stored securely. We follow strict data protection protocols and never share patient information with third parties. Your patient conversations remain private and protected.
When patients text photos of dental concerns — a chipped tooth, swollen gums, a broken bracket — AI acknowledges receipt and lets them know your team will review it. AI then collects relevant details like pain level, timeline, and availability, and schedules the appropriate appointment.
Both. AI handles new inquiries AND manages existing patient communications — appointment reminders, hygiene recall, follow-up care instructions, and answering questions between visits. It becomes your complete SMS communication hub.
Yes. AI SMS works with your existing business number so patients don't need to learn a new contact. Alternatively, we can set up a dedicated SMS line if you prefer to keep channels separate.
Most dental offices are live with AI SMS within 24 hours. We configure your procedure information, insurance panels, and booking flows during onboarding. No technical work required from your team.
Book a personalized demo and go live in 7 days.